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  • home
  • start here
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  • neurofunctional rehab
  • friends of effort&ease
  • home
  • start here
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  • contact
  • faq
  • neurofunctional rehab
  • friends of effort&ease

frequently asked questions

click on the questions below to reveal our answers.

please reach us at admin@effortandease.ca if you cannot find an answer to your question.

new here? what to expect and who we treat

your first appointment will include an assessment before your treatment begins. we will go over your health history, your reason for visiting, and your goals so we can meet your needs as effectively as possible. 


please note that the initial assessment is included in the appointment time. we are mindful of this and you will still be treated with efficiency and care, making the most of the actual treatment time. you may notice our intake forms are quite detailed and in depth. please try to fill these out as thoroughly as possible before your first visit so we can spend as much time addressing your needs a possible within your scheduled time.


we are located at 124 ontario st in collingwood.  we are on the main and second floor of the georgian centre, right at the south west corner of ontario st and st paul st.


there is a parking lot directly behind the building, accessible from st paul st. 


the ramp wraps from the lot all the way to the front door. 


if the parking lot is full, there is street parking available on st paul st, just north of ontario st.


this depends on the treatment and your needs. for most neurofunctional rehab and massage therapy treatments, patients tend to prefer to wear as little as they are comfortable with in order to allow for optimal access to the target area(s). we use draping with sheets to keep you covered and comfortable.  for athletic performance oriented treatments, sportswear and unrestrictive clothing is ideal.


yes! 


there are no upper or lower age limits to who we will treat. children can benefit greatly from massage therapy for digestive issues, joint function, and muscular aches and pains. 


if you are unable to secure childcare during your own appointment, you are welcome to bring your children with you into the treatment room. please note that the georgian centre is a collective shared building and noise may be disruptive to other treatments in progress. please keep this in mind when bringing children into your treatment with you. we will have a small selection of things to keep your child occupied if needed, but we recommend bringing your most effective entertainment options from home.


we are located on the main and second floor of the Georgian centre, and the building has an accessible parking space and a ramp that wraps from the parking lot to the front door. 


unfortunately, we do not have automatic doors, so while we can accommodate wheelchair users, they still may require some assistance to enter the building. if you are a wheelchair user, please let us know before your appointment so that we can get the door for you when you arrive.


please let us know prior to your appointment if you are unable to use stairs. we will ensure your appointment is in one of our main floor offices for your comfort and convenience.


treatments and modalities explained

great question. here at effort & ease, neurofunctional rehab is a registered massage therapy treatment that incorporates and combines electroacupuncture, percussion techniques, exercise, and relaxation to return the body to its most optimal state. 


by identifying the root cause of dysfunction, we are able to directly and/or indirectly stimulate the peripheral nervous system to affect significant change in the function of the body. these techniques can allow us to bypass certain guarding patterns causing stagnation in your progress toward your health goals by stimulating inhibited pathways in your nervous system and directly influencing the nerves responsible for symptoms in muscles, joints, and organs. these inhibitions can manifest as injuries, difficulty building strength and coordination, digestive issues, headaches, and neuropathic pain, among a myriad of other things. 


simply put, this treatment style will accelerate your healing, increase your mobility, and help you to find the missing pieces in the puzzle that is your functional health.


acupuncture can be a part of any and all neurofunctional rehab treatments, and is billed as massage therapy.


absolutely not. 


nerve stimulation can be achieved without the use of needles. all of our offerings are subject to the consent of the patient. consent can be revoked at any time during the treatment, even if you originally were open to receiving acupuncture. 


the needles used for acupuncture are especially tiny, like a strand of hair. but if you are still not comfortable receiving acupuncture, there are many other ways to achieve results and get you feeling better and functioning more optimally.


cupping involves placing suction cups on the skin and gliding them over affected areas. unlike traditional massage, which compresses tissue, cupping uses negative pressure to lift skin and fascia. this helps create space between tissue layers, boosting circulation and encouraging your body’s natural cellular repair.


we use clinical grade percussion massage devices by HyperIce. you may have heard them referred to as thumpers, theraguns, or massage guns. they are exceptionally effective in changing muscle resting tension and enhancing mobility changes when paired with static and dynamic stretching.


our primary goal is to get you results. however, we are happy to offer blissful general swedish and deep tissue massage. just let us know when you arrive that you'd prefer a wellness relaxation massage, and we will deliver.


no, we do not offer couples massage at this time.


booking, direct billing, and policies

yes! as of October 2026, we are able to offer direct billing through TELUS eClaims.


insurers we CAN direct bill:

belair direct

beneva

canada life 

canada life public service healthcare plan

chambers of commerce group insurance plan

claimsecure

desjardins

equitable

ia financial group

manulife


insurers we can NOT direct bill at this time:

greenshield

sunlife

blue cross

great west life


when utilizing direct billing, we ask that you input your direct billing information prior to your first use, whenever possible.


if you have to cancel, we ask that you do so 24 hours in advance. appointments cancelled after this time will be charged 50% of the service fee. no shows will be charged in full. we know that extenuating circumstances happen. so please give us a call to inform us of any emergencies that may conflict with your appointment time.


our online booking has rolling availability for one month in advance. if you are unable to find an appointment time online, please add yourself to the waitlist or give us a call/email so that we can get you in as quickly as possible.


my question wasn't answered here!

please give us a call at (705) 441-2367 or send us an email at admin@effortandease.ca so we can make sure you're in the know. 


our website is always a work in progress and we welcome your questions and feedback.

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effort & ease

the georgian centre | 124 ontario st. | main + second floor | collingwood L9Y 1M3

705-441-2367 | admin@effortandease.ca

Copyright © 2026 effort and ease - All Rights Reserved.

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